d0a43ffc718c9055a2f80d221c29109f Our Return Policy - Texas Safe & Vault

Return Policy

  • Returned merchandise must be unopened and in good condition.
  • Merchandise may not be returned without our prior approval and the issuance of a Returned Goods Authorization (RGA). When returned, goods and their cartons must be in unused, resaleable condition.

All returns are subject to our inspection and approval and a reasonable handling charge. Non-stock, special order items, modified, or cut to size per order are not returnable. To return goods, call 512-989-3744 or send us an e-mail.


The customer will pay all freight on returns.


No returns will be accepted after 10 days of receipt. No returns on ANY electrical products.


A restocking fee for undamaged returns will be charged for 15% of the merchandise cost.


If the merchandise you receive is damaged, you must contact the freight carrier for reconciliation. Please inspect all merchandise before signing for it.


Refunds will be via company check, within 15 days of cancellation or return of goods.


safeandvaults.com, its employees and agents make no claim that following any or all recommendations or product solutions guarantees, in any way that your residence is burglary or fire-proof. Our common sense approach to burglary and fire protection is designed to give our customers peace of mind while protecting their most valued possessions.

For questions, contact: info@safeandvaults.com